FREE SHIPPING on all US Orders! And $8.00 International Shipping
Return Policies
Whitewater Flies offers a 10 day money back guarantee on all purchases.
Refund will be for current market value unless this value is more than
the original purchase price, less shipping charges. A RMA number must be
obtained before return will be accepted. Product must arrive at
Whitewater Flies in resalable condition, within 10 days of ORIGINAL
INVOICE DATE in order to receive refund. NO EXCEPTIONS. If item is
received in a non-resalable state, then a 15% restocking fee will apply.
Whitewater Flies will not refund extended warranty charges on any item,
for any reason. After 10 days no refunds will be made.
No returns will be accepted without a RMA number. To obtain an RMA
number call 201-230-5455. You may be asked to speak with a member of our
staff before a RMA number will be issued. To avoid a restocking fee all
products must be returned in a resalable condition and any other
accessories applicable to returned product. If product is returned
incomplete or damaged a 15% restocking fee will be applied, figured on
the original purchase price. Whitewater Flies MUST receive RMA items
within 10 days of issue of RMA number. When returning product, customer
must properly package and insure package for ground shipment. If product
was found to be defective, Whitewater Flies will refund ground-shipping
charges once Whitewater Flies receive the product. If product is not
found to be defective, Whitewater Flies will refund no shipping charges
incurred by customer and a 15% restocking fee will apply.
Individually purchased items are subject to a 15% restocking fee if
returned as defective and later found to not be defective.
If you wish to have items cross-shipped, then customer will have to
supply a valid credit card number. No charges will be made to card if
Whitewater Flies receive RMA merchandise within 10 days of RMA number
issue.
Shipping
Whitewater Flies is not responsible for items damaged or lost in
transit, to or from, Whitewater Flies, this includes international
shipments, once your order leaves our hands it is the customer's
responsibility. These items are first referred to the company that
delivered them and after a claim has been filed and paid then items will
be replaced accordingly. This claim needs to be initiated within 72
hours of receipt of merchandise.
We do not ship orders COD.
International Shipments:
Whitewater Flies ships internationally to almost any country in the
world. We ship via US Postal Service. A street address is required for
all deliveries. International shipping prices are quoted in U.S. dollars
and must be prepaid in U.S. funds. Your order may be subject to import
duties and taxes. The US Postal Service will charge the package
recipient all applicable duty, taxes, and/or brokerage fees at time of
delivery. These charges are the responsibility of the buyer. Please
contact your local customs office for more information regarding these
charges.
Copyright and Trademark Notice
otherwise specified, all materials appearing on this site, including
the text, site design, logos, graphics, icons, and images, as well as
the selection, assembly and arrangement thereof, are the sole property
of this Store., Copyright © 2011, ALL RIGHTS RESERVED. You may use the
content of this site only for the purpose of shopping on this site or
placing an order on this site and for no other purpose. No materials
from this site may be copied, reproduced, modified, republished,
uploaded, posted, transmitted, or distributed in any form or by any
means without our prior written permission. All rights not expressly
granted herein are reserved. Any unauthorized use of the materials
appearing on this site may violate copyright, trademark and other
applicable laws and could result in criminal or civil penalties.
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site may contain links to other sites on the Internet that are owned
and operated by third parties. You acknowledge that we're not
responsible for the operation of or content located on or through any
such site. |
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a multiple product order, we will make every attempt to ship all
products contained in the order at the same time. Products that are
unavailable at the time of shipping will be shipped as they become
available, unless you inform us otherwise. You will only be charged for
products contained in a given shipment, plus any applicable shipping
charges. You will only be charged for shipping at the rate quoted to you
on your purchase receipt. The entirety of this shipping charge may be
applied to the first product(s) shipped on a multiple shipment order. |
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receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. Whitewater Flies reserves the right at
any time after receipt of your order to accept or decline your order for
any reason or to supply less than the quantity you ordered of any item. |
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| These Conditions will
supersede any terms and/or conditions you include with any purchase
order, regardless of whether Whitewater Flies signs them or not. We reserve
the right to make changes to this site and these Conditions at any time |
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| We
will ship your product as it becomes available. Usually, products ship
the same day if ordered by 5:00PM , or by the next business day if your
order is received after this time and for orders received on Saturday,
Sunday or any major holiday. However, there may be times when the
product you have ordered is out-of-stock which will delay fulfilling
your order. We will keep you informed of any products that you have
ordered that are out-of-stock and unavailable for immediate shipment.
You may cancel your order at any time prior to shipping. |
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| We
keep your personal information private and secure. When you make a
purchase from our site, you provide your name, email address, credit
card information, address, phone number, and a password. We use this
information to process your orders, to keep you updated on your orders
and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of
current promotions, specials and new additions to the Sample Store site.
You may unsubscribe from our newsletters by following the unsubscribe
instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your
name, email address and mailing address. If you win, we will send the
prize to the address entered and notify you by email. When you enter a
contest or drawing you are also included in our newsletter list to
receive notice of promotions, specials and new additions to the Sample
Store site. You may unsubscribe from this news list by following the
unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping
cart at any time. |
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| Other
sites accessible through our site have their own privacy policies and
data collection practices. Please consult each site's privacy
policy. Our Store is not responsible for the actions of third parties. |
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| Our
Store shall automatically charge and withhold the applicable sales tax
for orders to be delivered to addresses within the same state. For
orders shipped to other states, you are solely responsible for all sales
taxes or other taxes. |
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| In
the event a product is listed at an incorrect price due to
typographical error or error in pricing information received from our
suppliers, Our Store shall have the right to refuse or cancel any orders
placed for product listed at the incorrect price. Our Store shall have
the right to refuse or cancel any such orders whether or not the order
has been confirmed and your credit card charged. If your credit card has
already been charged for the purchase and your order is canceled, Our
Store shall immediately issue a credit to your credit card account in
the amount of the incorrect price |
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